Reliant Technology - High Cost of Data Center Downtime: How Third-Party Support Can Help Save Your Business

One of the biggest costs of doing business in today's modern, technological environment is also, one of the most avoidable. If the data center that your business depends on daily goes down for any reason, that unplanned event has a dollar value attached to every minute that goes by before a solution is reached. By understanding the high price of data center downtime, you can also begin to get an idea of just how much third-party support can help save your business money and effort in both the short and long-terms.

The High Cost of Data Center Downtime

According to the Data Center Journal, the average cost per minute of unplanned data center downtime reached a new height of $7,900 in 2013. That represented an increase of 41% over the cost in 2010.

The same organization reports that the average data center downtime length was 86 minutes in 2013. If you do the math, this means that even an average, relatively short instance of downtime could end up costing a business almost $700,000 in things like lost productivity, equipment repairs, maintenance costs and more.

When a data center goes down, three different types of components can be affected - technology services that your employees are using to do everything from work on projects to share files, productivity services that they use, and the business applications that serve as the backbone of your organization. Make no mistake: if your data center goes down even for a minute, that is one minute where your employees can't do their job. If the problem isn't fixed as quickly as possible, it has a very real cost attached to it that can't be ignored.

The Benefits of Third-Party Support

If you're as concerned about the business costs of data center downtime, third-party support is definitely worth looking into. Not only will this decision help to decrease the general downtime that you can expect to experience in a dramatic fashion, but it can also be responsible for getting your systems back up and running faster in the event that you do experience issues. And don’t let the myths around third-party support fool you. Third-party support maintenance can offer the same or better support as the major original equipment manufacturers (OEM)s. Third-party maintenance also provides faster response times because third-party support vendors don’t have the same hierarchical help desk set up as the OEMs which can cause additional delays when there’s an issue - and this faster response can make all the difference in saving your money and business.

For more information about third-party support and how it can reduce data center downtime to save your organization money, reach out to one of Reliant Technology’s support specialists today or call 1.877.227.0828.