Maintenance is the foundation of risk mitigation in the technical business world. It would be very risky to implement any technology without an effective method to handle equipment failure. Any failure can impact the operational stability of a system. Most businesses expect systems to be operational with minimal downtime.
Business projects, technical projects and maintenance projects compete with the basic housekeeping and administration costs for every dollar in your budget. Warranty and technical support for your data center are those rare frustrating things that eat up budget but are not often used.
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When a particular vendor schedules hardware for End of Service Life, it can be a difficult time for the customers who use those products on a daily basis. Not only do you have to worry about what that means for the future of your EMC or NetApp products, but you also have a variety of different dates to keep track of in your head. EOSL, EOL, EOS and EOA are all abbreviations that are incredibly important to know. Keeping track of exactly what these abbreviations mean will go a long way towards helping you make the right decisions moving forward. So what exactly is the difference between all these different terms?
