By Kyle Christopher

Samsung FireIt’s never good when your data center catches on fire. It’s probably worse when parts of the building start falling off as a result. That’s exactly what happened on Sunday at a Samsung data center in Gwacheon, South Korea. Interestingly enough, the resulting data outage affected Samsung devices on a global scale, including smart TVs, phones, Blu-ray players, the Samsung “Apps Mobile” store and tablets; in essence, anything that utilizes Samsung servers to operate. When you’re a global communications and electronics company, you probably want to be prepared for the worst, right?

What’s interesting here is that the fire happened at a backup facility. That said, it’s unclear just how a fire at a backup data center globally affected Samsung’s primary services.

While this is clearly an issue that affects customers, there are plenty of organizations out there with much more critical data than mobile games. Here at Reliant we work with many companies that hold data that is critically confidenital. These companies span several industries, from healthcare to higher education.

The biggest mistake small and medium size business owners make is not adequately backing up their data or having a disaster recovery (DR) plan in place well in advance of any impending disaster; such as your data center catching on fire and falling apart. Not backing up your data is one of the more costly decisions you can make. On the other hand, investing in a backup solution is now much less expensive than it used to be.

Here are a few tips to help secure your data from the worst.

1. Invest in a used hardware solution for your backups

Used data storage hardware is incredibly economical and can save you as much as 50 - 80% on a backup or DR solution. Common misconceptions about used hardware are that its old technology, unable to be covered by a maintenance and support plan, or that it’s not going to last much longer. In fact, the opposite is true. It’s possible to find the latest technology via surplus sales or used hardware vendors. In addition, third-party support plans are aplenty and often offer maintenance plans that are as good as, and sometimes better, than what the manufacturer might provide. Who knew!

2. Consider Renting or Leasing for your backups

Renting or leasing hardware lowers your storage overhead costs; it’s much easier to afford monthly payments. In addition, if you’re not sure what you need just yet for a backup, a rental will keep your data secure while you decide or get budget approval. Rentals also offer flexibility. If you decide a particular hardware solution just won’t work, you haven’t lost anything. Switch it out for something that will!

3. Make a disaster recovery plan

Backed-up data isn’t much good if you can’t get it back quickly and resume business, now is it? At the minimum, a DR plan would ensure redundancy of all technologies involved in securing access to customer record data. You don’t want to be that company sending out an email to all your customers saying that there has been a breach of their data. Neither do you want to be in the news for a data breach. Not all publicity is good publicity when it comes to data storage. In fact, it’s rarely the case.

4. Test your DR plan

Having regular drills to make sure your DR plan works will give you confidence that the plan is working. This confidence will be evident to your entire organization, including your executive team. Just from a confidence standpoint, a well-tested DR plan is worth its weight in gold.

Contact us: Reliant offers a free 15-minute assessment of your environment as well as provide you with some pricing options for your backup hardware. Reach out to us. We’ll be glad to help or at least get your pointed in the right direction. 877-227-0828. Or email