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1. How Do You Define Data Center Hardware Maintenance?

One of the biggest problems with defining maintenance is that many vendors have different definitions. It can become confusing when you’re presented with a myriad of offerings all purporting to offer data center hardware maintenance services. The truth is, in many cases, these solutions are offering you just a portion of the functionality required to give companies a true data center hardware maintenance customer experience.

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Maintenance is the foundation of risk mitigation in the technical business world. It would be very risky to implement any technology without an effective method to handle equipment failure. Any failure can impact the operational stability of a system. Most businesses expect systems to be operational with minimal downtime.

Business projects, technical projects and maintenance projects compete with the basic housekeeping and administration costs for every dollar in your budget. Warranty and technical support for your data center are those rare frustrating things that eat up budget but are not often used.

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What's The Difference?: EOL, EOSL, EOA, EOS

How-To, Guides, & Tips    •   May 31, 2019

EOSL, EOL, EOS, EOAWhen a particular vendor schedules hardware for End of Service Life, it can be a difficult time for the customers who use those products on a daily basis. Not only do you have to worry about what that means for the future of your EMC or NetApp products, but you also have a variety of different dates to keep track of in your head. EOSL, EOL, EOS and EOA are all abbreviations that are incredibly important to know. Keeping track of exactly what these abbreviations mean will go a long way towards helping you make the right decisions moving forward. So what exactly is the difference between all these different terms?


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EOL vs EoSL: What's the Difference?

Support & Maintenance   •   May 16, 2019

EMC End of Life End of Service Life

When Dell EMC, NetApp, HP, IBM, Cisco, Brocade, or any OEM announces that a piece of hardware will reach End of Life (EOL) or End of Service Life (EOSL), it can be difficult to understand what these milestones mean for your storage environment. Not only do you have to understand what each term means, you also have to figure out next steps for your EOL hardware. And after all that...

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The Real Cost of Reactive Upgrades

IT Budget Savings   •   May 7, 2019

“Reduce cost, increase functionality and improve business operations” is the battle cry of many businesses. IT is continuously battling a world of infrastructure components and applications while also dealing with a myriad of old and new technologies. Adding complication, everyone's an expert and has not only an opinion, but “the” solution. Obsolete hardware just adds another hazard to the mix.

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7 Mistakes Savvy CIO's Don't Make When Negotiating with the OEM

IT Budget Savings   •   April 15, 2019

By paying attention to the details, and managing the process, you have the opportunity to recognize significant rewards. Just as any project, this one takes time, focus and attention. A savvy IT Leader will not allow these mistakes to jeopardize the maintenance negotiations.

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What's the deal with cDOT?

Industry News & Trends   •   April 3, 2019

If you run NetApp equipment in your data center, you’re almost certainly familiar with 7-Mode (also called ONTAP Traditional or 7G), the basic operating system for NetApp enterprise storage solutions for more than 20 years. NetApp’s newer and more complex operating system, Clustered Data ONTAP (cDOT), has gone through several versions since its’ rollout 10 years ago in an attempt to achieve more feature parity between 7-Mode and cDOT. As it stands now, the features that truly separate cDOT from 7-Mode are mostly for scale-out solutions as opposed to scale up. Despite offering minimal downtime during hardware upgrades or refreshes, the market has not quickly taken to cDOT. The main reason? It can be quite pricey to convert, which is why literally thousands of companies are still using 7-Mode.

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Tips for Building Your Own Private Cloud

How-To, Guides, & Tips    •   March 27, 2019

At this point in time, it’s an undeniable fact that the cloud is here to stay. However, because of concerns over costs, security, regulations and more, moving to the cloud can be challenging; so for that reason and others, it may not be for everyone. One way around these challenges is to consider building a private cloud for your business. While some security risks might still exist when compared to a traditional on-premise solution, the biggest risk of a shared third-party accessing your businesses sensitive information is greatly reduced with private cloud. Contrary to popular belief, while at first glance it may seem like implementing a private cloud will be extremely expensive, it is more affordable than you think.

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3 Business Cases for Using Third-Party Maintenance

Support & Maintenance   •   March 5, 2019

Identifying options to maintain a peak level of IT operations while minimizing costs is a top priority for C-suite executives everywhere. Implementing programs to extend the life of hardware investments is a proven way to generate savings. That’s why many organizations have begun to move away from OEM contracts and have embraced the benefits of TPM maintenance. There are many business cases for TPM which prove out the most impactful benefits. We will explore a few.

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5 Ways to Upgrade Your ITAM Software

Lifecycle Planning   •   February 11, 2019

It’s not easy meeting the ever-changing requirements of the business to keep everything running without issues, while also staying within a tight budget and keeping a keen eye on uptime. Efficiently running a data center in 2019 is no small feat. One way to get ahead of any surprises in your data center is to use top of the line ITAM software to monitor all of your IT assets.

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