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EMC Isilon Technical Instructions

How to collect files for Isilon

Use the following instructions to gather logs and configuration files from your cluster using the OneFS web administration interface and the isi_gather_info command.

 

You can gather logs using the OneFS web administration interface or the command-line interface.

OneFS Web Administration Interface

OneFS 7.x - 8.x

  • 1. Log in to the OneFS web administration interface.
  • 2. Click Help > Diagnostics.
  • 3. Click Start Gather.

It takes several minutes to gather the logs. When the process is complete, the logs are automatically uploaded to the Isilon FTP site. The completed log gather is listed in the Archived Info Manager section.

OneFS 6.0 - 6.5

  • 1. Log in to the OneFS web administration interface.
  • 2. Click Help > Diagnostics > Gather Info.
  • 3. Click Start Gather.

It takes several minutes to gather the logs. When the process is complete, the logs are automatically uploaded to the Isilon FTP site. The completed log gather is listed in the Archived Info Manager section.

Command-line interface

  • 1. Open an SSH connection on any node in the cluster and log on using the "root" account.
  • 2. Run the following command: isi_gather_info It takes several minutes to gather the logs.