CHANNEL PROGRAM

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Your customers are challenged with continual budget constraints and are looking for ways to get more out of their current IT spend. By partnering with Reliant Technology, you can help your clients meet their ever-changing needs by providing visibility and valuable insight. Help your clients develop strategies to better leverage current hardware investments and optimize their budgets, effectively reducing the costs for simply "keeping the lights on" and allowing them to redirect those dollars towards transforming their business.

As companies move to hybrid maintenance and support strategies, our partners can completely support that initiative by combining secondary hardware, managed spares, OEM maintenance and Third-Party Maintenance, as well as offering value-add services, like ITAD and ITAM.
By 2021, 85% of North American hardware resellers/value-added resellers (VARs) will have an Active sales partnership with at least one Third Party Maintenance Provider.

Hardware maintenance is increasingly being considered "nonstrategic IT" spending, resulting in organizations seeking low-cost alternatives to original equipment manufacturer (OEM) contracts and pricing. OEM hardware support spending can be reduced by leveraging a blend of OEM and third-party maintenance (TPM) in a hybrid solution.

Gartner Market Guide for Data Center and Network Third-Party Hardware Maintenance
Published: 29 August 2019 ID: G00414695 - Analyst(s): Rob Schafer, Christine Tenneson, Mike Toussaint, Daniel Bowers


What we provide to our Channel Partners:

  • Intelligent and actionable leads from your own sales and customer data, enriched to drive managed sales campaigns from your CRM
  • Significant savings over traditional OEM maintenance solutions help your customers recapture critical funding and provides improved margins for your business
  • Flexible contracting to eliminate OEM conflicts and concerns
  • Comprehensive asset and contract management solution, with a "white-glove" support approach from Reliant Technology
  • Multi-vendor maintenance and coterminous agreements, with flexible device-specific SLAs on a single contract. Make your life, and your customers’ lives easier by providing ultimate flexibility


Partner Program

Reliant Technology delivers a world-class Partner Program with a comprehensive approach to understand each partner's needs, strengths, market and goals. Our white-glove approach provides a unique advantage to our partners, including:

  • Dedicated Channel Account Managers - single point of contact to provide fast turn-around on requests
  • Dedicated On-boarding Manager - ensures smooth transition on each opportunity
  • Customer Service Manager - provides the day-to-day "operational glue"
  • Opportunity Registration - preferred pricing and guaranteed exclusivity on pursuit and pricing assistance
  • Enablement - engagement guide, training, white-label marketing materials, agreements
  • Senior Engineering Expertise - our partners START with our level 3 engineers guarantee faster first call resolution
  • Access to our entire portfolio of solutions - we will complement our strengths and you can use us in any gaps you may have


Why Reliant

Over 2,000 customers, including Harley-Davidson, Siemens, and UCLA, trust Reliant Technology to provide them with cost-effective maintenance and data center solutions. Discover a new level of service, support, knowledge, and savings for EMC, NetApp, IBM, HDS, Hewlett-Packard Enterprises, Brocade and Cisco hardware today.

In-Depth Product Knowledge: Reliant Technology has a large dedicated team devoted to high-end data center storage, compute and networking solutions, across multiple vendors.

Rapid Response: Our storage specialists will respond to your requests within 15 minutes or less. You don't have to wait weeks to receive a quote.

Significant Savings: Reliant Technology provides highly competitive pricing on maintenance storage, compute, networking solutions - typically 30%-70% less than OEM procing.


RELIANT TECHNOLOGY ASSET MANAGEMENT (RTAM)

Our IT Asset and Contract Management platform gives our partners unparalleled visibility into their internal contracts, as well as the option to extend visibility to their clients and creating additional value. In one single-pane of glass for all contracts and assets, you'll get:

  • Easy Reporting and Management
  • Expiring Maintenance Notifications
  • All EOL and EOSL Dates for Uploaded Hardware
  • Decommissioning of Assets Dates and Notifications
Supporting all major Data Center solutions, including:

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