One Year 110% Guarantee - The Best Warranty in the Industry
Used Brocade & Refurbished Brocade Silkworm Warranty
One (1) Year Advance Parts Replacement with 110% Guarantee
To
help protect you and your investment, Reliant Technology offers our end
users an exclusive One (1) Year Advance Parts Replacement Warranty with
a 110% Guarantee on all the refurbished hardware we provide.
Example: If you purchased a Brocade 48000 Director and a 48 port fibre channel line card valued at
$10,000 needs to be replaced - Reliant
Technology would overnight you a replacement line card at our
expense (100% replacement) and issue you a $1,000 cash back or credit
bonus for the inconvenience (10% of the fair market value of the
component).
Manufacturer Support
In addition to our
1 Year 110% warranty, the majority of equipment sold by Reliant
Technology can be placed under manufacturer support, unless otherwise
specified. This means you can purchase a support contract from the
manufacturer or add the hardware to your existing contract to provide
additional onsite support from the manufacturer.
3rd Party Support
Reliant Technology can also offer 3rd party Onsite hardware support for Brocade Silkworm hardware depending on your location. We offer 3 levels of support for Brocade Silkworm hardware.
- Gold: 24x7x4 Hour Onsite Support
- Silver: Next Business Day 9x5 Onsite Support
- Bronze: Next Business Day Parts & Phone Support
You can expect to save an additional 30-40% when comparing 3rd party hardware support to manufacturer's pricing. Customer references are available upon request.