1-Year Next Business Day Advance Parts Replacement
Reliant Technology warranties all refurbished NetApp FAS hardware we provide for a period of one (1) Years from the date of purchase. Should a component fail, Reliant will overnight a replacement part to you at no additional expense. We can also provide 9x5 phone support (Monday - Friday, excluding major holidays) if technical assistance is required in replacing a component.
END USERS ONLY.
In addition to our 1 Year warranty, the majority of equipment sold by Reliant Technology can be placed under manufacturer support, unless otherwise specified. This means you can purchase a support contract from the manufacturer or add the hardware to your existing contract to provide additional onsite support from the manufacturer.
3rd Party Support
Reliant Technology can also offer 3rd party Onsite hardware support for NetApp FAS depending on your location. We offer 3 levels of support for NetApp FAS hardware.
Gold: 24x7x4 Hour Onsite Support
Silver: Next Business Day 9x5 Onsite Support
Bronze: Next Business Day Parts & Phone Support
You can expect to save an additional 30-40% when comparing 3rd party hardware support to manufacturer's pricing. Customer references are also available upon request.