One Year Warranty
Data Domain Warranty
One Year Advance Parts Replacement
To
help protect you and your investment, Data Domain offers a One Year
Advance Parts Replacement Warranty on all Data Domain hardware and a 90-day warranty on all software. You can get extended support contracts for 2, 3, 4 or 5 years and uplift support to 9x5 onsite or 24x7x4 onsite if needed.
Data Domain Support Packages include:
- Gold Support Service (For DD4xx/g & DD5xx/g Models)
- Platinum Support Service (For DD4xx/g, DD5xx/g, DD120, DD6xx/g, & DD8xx/g Models)
- Platinum Plus Support Service (For DD4xx/g, DD5xx/g, DD120, DD6xx/g, & DD8xx/g Models)
24x7x4 Onsite Hardware Support
Data Domain offers 24x7x4 Onsite hardware support for an additional fee depending upon your geographical location.
9x5 Next Business Day Onsite Hardware Support
Data Domain offers 9x5 Onsite hardware support for an additional fee depending upon your geographical location.