What does Reliant Technology sell?

Reliant Technology can provide new and used disk storage systems, SAN directors and switches, HBAs, and tape storage systems for all of your storage, connectivity and back up needs. Reliant Technology is an end-to-end Storage Area Network provider focused on helping customers save thousands on midrange and enterprise storage systems.

Reliant can provide the following equipment:

Midrange and Enterprise Systems, Disk, and Upgrades

• EMC CLARiiON Midrange Disk Storage Systems
• EMC Celerra NAS Storage Systems
• IBM DS3000 Midrange Disk Storage Systems
• IBM DS4000 Midrange Disk Storage Systems
• IBM DS5000 Midrange Disk Storage Systems
• IBM DS6000 Midrange Disk Storage Systems
• IBM DS8000 Midrange Disk Storage Systems
• NetApp Storage Systems
• Hitachi Midrange and Enterprise Storage Systems
• EMC Storage Capacity Upgrades
• IBM Storage Capacity Upgrades

SAN Directors and Switches

• EMC Connectrix SAN Switches and Directors
• CISCO MDS SAN Switches and SAN Directors
• CISCO MDS Line Card Upgrades for SAN Directors
• Brocade SAN Switches and SAN Directors
• Brocade Line Card Upgrades for SAN Directors
• IBM and Hitachi OEM SAN Directors and Switches

Host Bus Adapters (HBAs)

• Emulex Fibre Host Bus Adapters (HBA)
• QLogic Fibre Channel Host Bus Adapters (HBA)

Tape Storage Systems, Expansions, and Ultrium LTO Tape Drives

• IBM Tape Storage Systems
• IBM Tape Expansions and Frames
• IBM Ultrium Tape Drives (LTO 2, LTO 3, LTO4, LTO5)

Reliant Technology can build a highly-customized, tailor-made solution according to your specific requirements. Reliant Technology offers the best used storage and SAN equipment in the industry to meet your business needs.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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Can I buy a complete SAN solution from you?

The simple answer? Yes.

Reliant Technology is a full-solution SAN provider, giving you access to expert consultation while implementing your SAN deployment or upgrades. Whether it’s setting up a Disaster Recovery solution, or simply upgrading your existing production or test environments, Reliant Technology brings years of experience to bear in helping you getting it right the first time.

Reliant Technology is committed to providing the best end-to-end SAN experience in the industry and provides hardware as well as professional services such as data migration and maintenance.

Reliant Technology can provide the following solutions to help your business take the Storage Area Network to the next level of functionality and move your business forward:

• SAN disk system upgrades and capacity expansion
• SAN Director/Switch upgrades or refreshes
• Disaster Recovery architecture and deployment
• Disk-based backup implementation
• Tape Library upgrades, expansions, and drives
• Bottleneck analysis and elimination
• SAN Maintenance and Support
• Professional Services (Installation, Data Migration, System Diagnostics)

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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How does EMC support used EMC storage?

All EMC equipment from Reliant is 100% original EMC. Therefore, all equipment is eligible for EMC support, but may require an additional fee. As an alternative, Reliant offers its own support option for hardware that typically provides savings of 30-60% compared to manufacturer prices.

For more information, call Reliant to discuss your support and maintenance options in greater detail. Email us, request a quote, or call 877.227.0828

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Who are your customers?

Reliant Technology privides SAN hardware, professional services, as well as midrange disk system support for a wide range of IBM, EMC, NetApp, and Hitachi customers. From Fortune 500 customers to Small and Medium Sized Business, Reliant Technology has provided quality hardware and support to reduce costs, beat project deadlines, and support legacy systems.

The following are a few of the satisfied customers Reliant Technology has serviced:

• Verizon
• Callaway
• Lockheed Martin
• Kodak
• Cisco
• Rubbermaid
• APC by Schneider Electric
• St. Paul Pioneer Press
• Consolidated Container Company
• Pan American Health Organization
• Sierra Nevada Corporation
• AMN Healthcare
• Vectren
• McCormick and Company
• Fiserv
• Clearfield Hospital
• Continental Corporation

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How old is the used storage equipment you provide?

Depending on the equipment we have in stock and the generation of the equipment you wish to purchase, the age of the equipment may vary from factory sealed to several months or years. Most equipment is only a few months old and likely has fewer hours than equipment currently in your data center. For newer systems, Reliant may be able to provide factory-sealed disk in order to meet your needs.

Used storage comes from a variety of places including manufacturer overstock, customer surplus, or liquidation after a business acquisition. All equipment is guaranteed 100% manufacturer original.

Reliant customers can purchase with confidence as Reliant’s inventory is carefully tested with a 7-Step Quality Assurance Process and technician-approved before shipping. All equipment is backed by our 1-Year 110% Next Business Day Parts Replacement Guarantee.

If you have a drive fail during our 1-Year Warranty period, Reliant will ship a next business day replacement and refund you 10% of the value of the drive for your inconvenience. A 2-Year uplift is available on certain equipment.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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How long will it take for my order to ship?

Orders can often ship the same day the order is processed, making overnight shipping available for complete storage arrays, storage upgrades or disk drives. All systems and upgrades shipped from Reliant are fully tested, and while we strive to expedite all shipments, we will not rush a shipment and sacrifice quality.

To get the best estimate on ship dates for a configuration or upgrade please speak with a Reliant Technology storage consultant.

• REQUEST A QUOTE

For expedited shipping orders, contact us as soon as possible to fulfill last minute orders by calling 877.227.0828 and talk to a storage consultant about rush or overnight delivery.

Will IBM support used equipment?

Yes, IBM will support used IBM equipment. All IBM equipment sold by Reliant Technology is 100% manufacturer original. Our equipment is fully tested and eligible for IBM maintenance and support. Systems bought from Reliant Technology can be put under support with IBM by contacting your current IBM VAR, IBM Customer Service, or an IBM business partner and providing the system serial number and customer ID. If you do not have an IBM business partner, Reliant can assist you in finding a support partner for the equipment you purchase.

In some circumstances, an authentication, diagnostic, or certification process by an IBM engineer may be required. Reliant Technology can arrange the certification on behalf of the customer if it is needed.

In the United States, call the following number to contact IBM:

• 1-800-IBM-SERV (1-800-426-7378) for customer service

For more information about available systems and support for your IBM Hardware, contact Reliant Technology for expert advice, request a quote, or email us.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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Can you custom configure, test and ship an entire storage array?

Yes. Reliant Technology can assess your requirements for a storage array and fully configure systems to your exact specifications prior to shipment. Reliant supplies storage arrays, san switching technology and hba’s, and can custom build, configure, rack and test your entire solution prior to the systems arriving at your location.

Engage Reliant today to save 2-4 days and all of the energy that comes with configuring, racking and testing your storage systems.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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Refurbished vs. Used storage – what is the difference?

When most people hear "refurbished equipment" they think of broken equipment that's been repaired and remarketed. Reliant Technology does not inventory equipment that has been broken--we sell only top condition used gear with no defects or problems.

Reliant is not in the repair business, and we thrive on repeat customers who love our service and our selection of high quality products. If we have to repair it – we don’t – we properly dispose of the defective equipment. It's not cost effective for our customers to re-use refurbished storage technology and we often hear that it’s not what our customers want.

By searching the globe for high quality used storage equipment, our customers win. If you have high quality used storage equipment or san switches for resale, please call us. If your equipment is not working properly – please don’t.

Reliant resells new and quality de-installed used storage arrays, drives, enclosures, SAN switches, SAN directors, HBAs that are fully tested and backed by our 110% Reliant Warranty.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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What type of disk drives can you provide?

Reliant Technology supplies disk drives and SSD drives for EMC, IBM, NetAPP and HDS storage arrays. Buy, rent, trade-in or swap disk drives from Reliant Technology

• EMC Clariion Disk Drives
• EMC Celerra Disk Drives
• EMC Symmetrix Disk Drives
• IBM DS8000 Disk Drives
• IBM DS6000 disk drives
• IBM DS5000 disk drives
• IBM DS4000 disk drives
• IBM DS3000 disk drives
• NetAPP FAS disk drives
• NetAPP 2000, 3000, 6000 disk drives
• HDS AMS disk drives

Capacity:
36GB, 72GB, 146GB, 300GB , 450GB, 600GB, 250GB, 320GB, 500GB, 1TB, 2TB

Type:
SATA, SATA II, Fibre Channel, SSD, SAS

Speed:
5400 RPM, 7200 RPM, 10000 RPM, 15000 RPM

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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I have a storage that I no longer need – how can you help me?

Reliant can buy your legacy storage array and pay you in the form or check, equipment or trade-in dollars. All equipment must be in excellent physical condition.

Reliant can assist by arranging logistics and providing estimated value on storage assets.

Reliant can also discuss the possibility of trading in or swapping out drives to repurpose the array as a disaster recovery (DR), development, archive or backup platforms.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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What type of warranty comes with equipment bought from Reliant?

To help protect you and your investment, all equipment purchased from Reliant is backed by our industry-leading One (1) Year 110% Next Business Day Parts Replacement Warranty.

If your storage product is not functioning properly, please call us toll free at 877.227.0828 during normal business hours to arrange to speak with a storage consultant who will help you troubleshoot and resolve an issues you may be having.

In most instances, an engineer can resolve the issue over the phone, but if it is concluded that your item is defective, we will replace the item if it is still within the warranty period.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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Do you have a quality assurance and testing process?

When you invest in Reliant Certified Storage Equipment, you can count on the quality, performance, and peace of mind that comes with our 7-Step Quality Assurance Process backed by our industry leading 1-Year 110% Next Business Day Parts Replacement Warranty.

Guaranteed Performance

All equipment is carefully screened and tested to ensure that all equipment is 100% manufacturer original. All systems, drives, and networking equipment are carefully tracked throughout our proprietary 7-Step Quality Assurance to ensure there are no irregularities or errors.

Standardized Testing

Our testing processes were developed by certified engineers and adhered to rigorously by quality technicians. A comprehensive set of diagnostic, functional, and quality test are performed. Our standardized testing process ensures that all equipment delivered to customers meets the highest quality standards for performance and reliability.

Proprietary Quality Assurance

Our quality assurance processes and inspections are performed to ensure all equipment meets Reliant Certified Equipment Standards. Audits of inventory are performed to confirm quality of our testing process.

Confidence in Quality

Reliant customers benefit from Certified Storage Engineer quality assurance processes. Reliant customers can implement Reliant solutions with a confidence and peace of mind. All equipment is backed by Reliant’s 110% Next Business Day Parts Replacement Warranty.

To schedule an appointment with a storage consultant, email us or call 877.227.0828.

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